www.stickylettering.co.uk referred to as Sticky Lettering
Terms & Conditions
Please read carefully before placing your order.
These terms and conditions apply to all transactions concluded with you, the customer. By placing an order you are deemed to accept these terms and conditions.
Sticky Lettering reserves the right to alter or amend the Terms and Conditions at any time without notification. Sticky Lettering can amend, discontinue or remove content displayed on the Website at anytime without liability.
Copyright
All elements of the Website content, logos, photography, graphics, images are protected by UK copyright laws. You are entitled to view the Website and to print pages for the sole purpose of placing an order with Sticky Lettering. Any copying or downloading from the Website without written permission from Sticky Lettering is strictly prohibited and will be deemed an infringement of copyright.
Trademarks
You are not permitted to use Sticky Lettering trademarks or the trademarks of any third party without the prior written consent of Sticky Lettering or such third parties that may own the trademarks.
Orders
Receipt of your credit or debit card details and debit of payments does not constitute our acceptance of your order. Our acceptance of your order takes place upon dispatch of the goods at which point the purchase contract is made. We reserve the right to decline your order for any reason whatsoever. If we do so we will contact you and will refund any charges which have been incurred.
Prices
Goods are invoiced in pounds (£) sterling at the price prevailing at the time you place your order. Delivery charges will be added to the price of the goods purchased so that the on-line order form shows the total charges which we will debit. The prices indicated apply only to on-line purchases and are not indicative of the price of identical goods purchased at our office or by any other means.
We reserve the right to amend any prices without any prior notice and to end any promotions at any time. We reserve the right to add or withdraw any item at any time. Sticky Lettering try to ensure that all prices displayed are correct. In the event that an incorrect price is advertised, we shall amend as soon as possible after notification. We are under no obligation to supply any product that is priced incorrectly.
Delivery Service
Delivery is deemed to take place when the goods are delivered to your nominated delivery address, whereupon the risk of loss, breakage and damage passes to you. Ownership of the goods does not pass to you until payment is received in full by Sticky Lettering.
The standard delivery charge applies to the UK mainland only. Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses.
Whilst every effort is made to deliver goods on the day specified Sticky Lettering cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. Sticky Lettering use a third party for delivery of goods and shall not be liable for any loss occasioned by delay in delivery.
Deliveries are normally made Monday to Friday, between 08.00 and 18.00.
All goods should be examined at the time of receipt. Any shortages, damage or issues must be reported to Sticky Lettering within 48 hours of receipt.
It is advisable that the customer should give a delivery address where there is likely to be someone in to sign for the good. Delivery address does not have to be the same as the credit/debit card registered address.
Cancellations & Returns
At Sticky Lettering we are committed to providing our customers with the highest quality products. We aim to include as much details as possible on the web site to ensure the customer is fully aware of the specification of the goods to determine that they are suitable for their needs.
If an item is faulty please contact us at info@stickylettering.co.uk and we will arrange an appropriate remedy.
Sticky Lettering do not offer a trial and return policy unless specifically agreed prior to delivery.
As all items are made bespoke to order goods can not be returned and cannot be cancelled once the order is in production.
Credit Card Payments
Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained by Sticky Lettering.
Liability
To the fullest extent permitted by law we will not be liable to you or any third party for any loss of business, loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and/or loss of data and/or any other loss or damage which does not result directly from the actions of Sticky Lettering, its sub-contractors or agents and which arises out of or is related to your purchase of goods form Sticky Lettering. In any event our liability to you in connection with any order will not exceed the total price charged for the goods purchased. These Purchase Terms and Conditions do not affect your statutory rights as a consumer or otherwise.
General
Links within the Website may lead to other web sites. Such links are for information purposes only and Sticky Lettering assumes no responsibility for the contents of these web sites and does not sponsors, endorses or otherwise approve any information or material contained in such sites, or in sites linked to those sites, or has any association with the owners thereof. Links to the Sticky Lettering website may not be included in any other web site without the prior written permission of Sticky Lettering.
The Sticky Lettering Site may provide content from other Internet sites or resources and while Sticky Lettering tries to ensure that material included on the site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
Artwork
All files created by Sticky Lettering are the property of Sticky Lettering and for the sole use of Sticky Lettering and not for redistribution.
All goods remain the property of Sticky Lettering until paid for in full.
Colour Reproduction
The limitations of colour reproduction and the individual colour settings of computer screens may mean a variation between the on screen colour and actual product colours.
Privacy Policy
In order for us to complete your purchase you may be asked to submit personal information such as name, address, e-mail, phone number etc. Occasionally personal details may be used for other purposes such as direct marketing or to determine the Website usage.
Your personal details will not be given to a third party.
You can correct any information about you, or ask for information about you to be deleted, by contacting Sticky Lettering.
Governing Law
These Purchase Terms and Conditions and the Web Site Terms and Conditions and any contracts made under them are governed by the laws of England and Wales and disputes arising here from shall be subject to the exclusive jurisdiction of the courts of England and Wales. Visitors accessing the Website from locations outside the United Kingdom do so at their own risk and must use their own initiative to determine the suitability of any products.
Miscellaneous
You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.
If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.
Complaints and Queries
If you are not happy with any aspect of our service, or if you have any queries or comments, please contact us using the contact for on our Contact page.
Further Information
If you have any queries regarding these Product Terms and Conditions or submitting orders via the Website, please contact us.